{"id":14,"date":"2025-11-12T05:59:56","date_gmt":"2025-11-12T05:59:56","guid":{"rendered":"https:\/\/fibzsoft.com\/ecomm\/?page_id=14"},"modified":"2025-12-21T02:15:19","modified_gmt":"2025-12-21T02:15:19","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/fibzsoft.com\/ecomm\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5760e88 e-flex e-con-boxed e-con e-parent\" data-id=\"5760e88\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a88f973 elementor-widget elementor-widget-text-editor\" data-id=\"4a88f973\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2>Refund &amp; Return Policy<\/h2>\n<p>At <strong>Rhythm<\/strong>, we want you to be completely satisfied with your purchase. If you are not happy with your order, we\u2019re here to help.<\/p>\n<hr \/>\n<h3>Returns<\/h3>\n<p>We have a <strong>30-day return policy<\/strong>, which means you have 30 days after receiving your item to request a return.<\/p>\n<p>To be eligible for a return:<\/p>\n<ul>\n<li>\n<p>The item must be in the same condition as received<\/p>\n<\/li>\n<li>\n<p>Unworn or unused<\/p>\n<\/li>\n<li>\n<p>With original tags attached<\/p>\n<\/li>\n<li>\n<p>In original packaging<\/p>\n<\/li>\n<li>\n<p>With receipt or proof of purchase<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3>How to Start a Return<\/h3>\n<p>To initiate a return, please contact us at <strong><a href=\"mailto:rhythm@gmail.com\">rhythm@gmail.com<\/a><\/strong>.<\/p>\n<p>Once your return request is approved, we will provide:<\/p>\n<ul>\n<li>\n<p>Return instructions<\/p>\n<\/li>\n<li>\n<p>Return shipping details (and label, if applicable)<\/p>\n<\/li>\n<\/ul>\n<p><strong>Returns sent without prior approval will not be accepted.<\/strong><\/p>\n<p><strong>Return Address:<\/strong><br \/>\ud83d\udccd <em>[Insert your return address here]<\/em><\/p>\n<p>For any return-related questions, you can always contact us at <strong><a href=\"mailto:rhythm@gmail.com\">rhythm@gmail.com<\/a><\/strong>.<\/p>\n<hr \/>\n<h3>Damaged, Defective, or Incorrect Items<\/h3>\n<p>Please inspect your order upon delivery. If you receive:<\/p>\n<ul>\n<li>\n<p>A damaged item<\/p>\n<\/li>\n<li>\n<p>A defective product<\/p>\n<\/li>\n<li>\n<p>The wrong item<\/p>\n<\/li>\n<\/ul>\n<p>Contact us immediately at <strong><a href=\"mailto:rhythm@gmail.com\">rhythm@gmail.com<\/a><\/strong> so we can evaluate the issue and resolve it promptly.<\/p>\n<hr \/>\n<h3>Non-Returnable Items<\/h3>\n<p>Certain items are <strong>not eligible for return<\/strong>, including:<\/p>\n<ul>\n<li>\n<p>Perishable goods (food, flowers, plants)<\/p>\n<\/li>\n<li>\n<p>Custom or personalized products<\/p>\n<\/li>\n<li>\n<p>Personal care or beauty products<\/p>\n<\/li>\n<li>\n<p>Hazardous materials, flammable liquids, or gases<\/p>\n<\/li>\n<\/ul>\n<p>Additionally, <strong>sale items and gift cards are non-returnable<\/strong>.<\/p>\n<p>If you\u2019re unsure whether your item qualifies for a return, please contact us before sending it back.<\/p>\n<hr \/>\n<h3>Exchanges<\/h3>\n<p>The fastest way to get a different item is to:<\/p>\n<ol>\n<li>\n<p>Return the original item (subject to approval)<\/p>\n<\/li>\n<li>\n<p>Place a new order separately<\/p>\n<\/li>\n<\/ol>\n<p>This ensures faster processing and availability.<\/p>\n<hr \/>\n<h3>European Union \u2013 14-Day Cooling-Off Period<\/h3>\n<p>If your order is shipped to the <strong>European Union<\/strong>, you have the right to cancel or return your order within <strong>14 days<\/strong> of delivery, without providing a reason.<\/p>\n<p>Conditions:<\/p>\n<ul>\n<li>\n<p>Item must be unused, unworn<\/p>\n<\/li>\n<li>\n<p>Original tags and packaging intact<\/p>\n<\/li>\n<li>\n<p>Proof of purchase required<\/p>\n<\/li>\n<\/ul>\n<p>This right applies in addition to our standard return policy.<\/p>\n<hr \/>\n<h3>Refunds<\/h3>\n<p>Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.<\/p>\n<p>If approved:<\/p>\n<ul>\n<li>\n<p>Refunds will be issued to the <strong>original payment method<\/strong><\/p>\n<\/li>\n<li>\n<p>Processing time: <strong>within 10 business days<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Please note:<\/p>\n<ul>\n<li>\n<p>Banks and payment providers may take additional time to process the refund<\/p>\n<\/li>\n<\/ul>\n<p>If <strong>more than 15 business days<\/strong> have passed since your refund was approved, please contact us at <strong><a href=\"mailto:rhythm@gmail.com\">rhythm@gmail.com<\/a><\/strong>.<\/p>\n<hr \/>\n<h3>Contact Us<\/h3>\n<p>For questions about returns, refunds, or exchanges, contact:<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:rhythm@gmail.com\">rhythm@gmail.com<\/a><br \/><strong>Business Name:<\/strong> Rhythm<br \/><strong>Location:<\/strong> Andheri, Mumbai, MH, India<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy At Rhythm, we want you to be completely satisfied with your purchase. If you are not happy with your order, we\u2019re here to help. Returns We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":3,"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":2099,"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/pages\/14\/revisions\/2099"}],"wp:attachment":[{"href":"https:\/\/fibzsoft.com\/ecomm\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}