Rhthm

Refund and Returns Policy

Refund & Return Policy

At Rhythm, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.


Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be in the same condition as received

  • Unworn or unused

  • With original tags attached

  • In original packaging

  • With receipt or proof of purchase


How to Start a Return

To initiate a return, please contact us at rhythm@gmail.com.

Once your return request is approved, we will provide:

  • Return instructions

  • Return shipping details (and label, if applicable)

Returns sent without prior approval will not be accepted.

Return Address:
📍 [Insert your return address here]

For any return-related questions, you can always contact us at rhythm@gmail.com.


Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive:

  • A damaged item

  • A defective product

  • The wrong item

Contact us immediately at rhythm@gmail.com so we can evaluate the issue and resolve it promptly.


Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care or beauty products

  • Hazardous materials, flammable liquids, or gases

Additionally, sale items and gift cards are non-returnable.

If you’re unsure whether your item qualifies for a return, please contact us before sending it back.


Exchanges

The fastest way to get a different item is to:

  1. Return the original item (subject to approval)

  2. Place a new order separately

This ensures faster processing and availability.


European Union – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, without providing a reason.

Conditions:

  • Item must be unused, unworn

  • Original tags and packaging intact

  • Proof of purchase required

This right applies in addition to our standard return policy.


Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time: within 10 business days

Please note:

  • Banks and payment providers may take additional time to process the refund

If more than 15 business days have passed since your refund was approved, please contact us at rhythm@gmail.com.


Contact Us

For questions about returns, refunds, or exchanges, contact:

Email: rhythm@gmail.com
Business Name: Rhythm
Location: Andheri, Mumbai, MH, India

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